The critical need to better identify performance issues and outages prompted TUI InfoTec to find ways to cut time to troubleshooting, resulting in a 50 percent reduction in the time needed to identify the causes of such problems. The IT organization there, TUI InfoTec, has found ways to manage highly virtualized IT operations better, especially in mixed environments like hybrid clouds. To learn more about better systems management in heterogeneous cloud environments and in virtualized environments, BriefingsDirect interviewed Christian Rudolph, Infrastructure Architect at TUI InfoTec in Hanover, Germany. Better managing virtualized IT workloads and private clouds is a top concern for IT leaders going into 2012.

have to do. Though IT is getting steadily (if slowly) better at having the directory reflect the reality of. because they have small staff and therefore have to grant broad access to lots of people, or. OK, let’s make the assumption your directory is lean, mean and correct: It contains all and only. the organization with respect to who should be in there, it is not as good at making sure. those active identities have all and only the privileges they need in order to do the work they.   Whether because their directories don’t support granular enough privileges, or. keep unauthorized access and data loss to a minimum. activities of your most trusted insiders with a combination of policy, process and technology to. because they have a large staff and people change jobs and...   Have you...